Privacy Policy

# Huemaner Privacy Policy

Effective Date: December 6, 2024

'Huemaner Technologies' (hereinafter referred to as the "Company") operates the 'Huemaner' service and establishes and implements this privacy policy to protect users' personal information and rights in accordance with the Personal Information Protection Act, Article 30. The Company strives to comply with legal responsibilities and obligations.

## Article 1: Collection and Use of Personal Information

1. The Company collects minimal personal information necessary for service usage.

2. The Company processes user personal information as follows:

### Personal Information Collection and Usage

- Purpose of Collection:

- Password recovery

- User registration and identification

- Inquiry and complaint handling

- Providing Huemaner AI services

- Service and algorithm improvement

### Collection Items

**Required Items:**

- Email

- Password

- Name/Nickname

- Phone number

- Conversation data with AI (including images and videos)

- Service usage behavior information

**Optional Items:**

- Gender

- Age

- Interests

- Occupation

### Retention Period

- Until user account deletion or up to 3 years as per relevant laws

## Article 2: Handling of Sensitive Information

The Company does not collect sensitive personal information.

## Article 3: Personal Information Processing for Minors Under 14

1. For users under 14, the Company:

- Obtains legal guardian consent

- Collects minimal personal information necessary for service provision

- Collects guardian's contact information for verification

2. Additional guardian consent is required for promotional purposes.

3. The Company may directly collect minimal information from children to obtain guardian consent.

## Article 4: Pseudonymous Information Processing

The Company processes pseudonymous information for:

- Analyzing conversation data

- Service functionality enhancement

### Pseudonymous Information Details

- Conversation data with AI

- Tool usage information

- Retention period: Up to 5 years after anonymization

## Article 5: Automatic Information Collection

1. The Company uses cookies to provide personalized services.

2. Tracking information is collected using:

- Mixpanel

- Google Analytics

- Airbridge

### Users can disable cookies/tracking:

- Web browsers: Adjust privacy settings

- Mobile devices: Modify advertising ID and tracking permissions

## Article 6: Information Retention and Deletion

The Company will promptly delete personal information when:

- Retention period expires

- Processing purpose is achieved

- Information becomes unnecessary

### Retention Periods:

- User account deletion: 30 days for prevention of fraudulent re-registration

- Inactive accounts: Up to 5 years

- Legal requirement retention: As specified by relevant laws

## Article 7: Information Processing Delegation

The Company delegates certain personal information processing to trusted partners, including:

- Channel Corporation

- Kakao

- HubSpot

- Google Cloud Platform

- Amazon Web Services

- Payment service providers

## Article 8: Third-Party Information Sharing

The Company shares information only:

- With user's prior consent

- As required by law

- In emergency situations (disaster, infectious disease, imminent danger)

## Article 9: International Data Transfer

Personal information may be transferred internationally for:

- Database storage

- Web analytics

- Service improvement

### Transfer Details

- Transferred to: USA, Spain

- Transfer method: Encrypted network

- Retention: Until contract termination or user withdrawal

## Article 10: Information Security Measures

The Company implements:

- Minimal staff access to personal information

- Internal management plans

- Access log preservation

- Encryption

- Anti-hacking measures

- Access control restrictions

## Article 11: User Rights

Users can:

- View/modify personal information

- Request account deletion

- Refuse international data transfer

- Request processing suspension

## Article 12: Privacy Protection Officer

**Name:** Lee Se-young

**Position:** CEO

**Contact:** contact@huemaner.io

Users can contact the Privacy Protection Officer for:

- Inquiries

- Complaint handling

- Rights protection

### Assistance Institutions

- Personal Information Infringement Reporting Center

- Personal Information Dispute Mediation Committee

- Cyber Crime Investigation Unit

## Article 13: Policy Updates

This privacy policy is effective immediately. Any changes will be promptly announced on our website.

**Huemaner Technologies**

Seoul, South Korea

Business Registration No. 202-81-67042

CEO: Lee Se-young

© 2024 Huemaner. All Rights Reserved.